The Hancock Video Lifeline Cable Services option assists residential customers who are receiving social benefits and experiencing financial hardship*. Lifeline provides a reduced channel line-up (channels 3-13, plus 98) for $10.95 per month for current and new customers. To be eligible, a customer must meet state income criteria and provide that proof of income, OR a customer must be enrolled in one of the programs listed below and provide proof of enrollment. For more information about Cable Lifeline and other services available to low income customers, please contact our business office at: 607-637-2568. (All pricing and programming are subject to change.)

For our New York Customers:
Income criteria: at or below 100% of the U.S. Census Bureau poverty level guidelines. Participants must meet the above income criteria OR be enrolled in one of these programs:

For our Pennsylvania Customers:

Income criteria: at or below 135% of the U.S .Census Bureau poverty level guidelines. Participants must meet the above income criteria OR be enrolled in one of these programs:

*This programming option was designed for customers with true financial hardship and is not available to anyone subscribing to Satellite Dish services.